Quality Management Strategy

Category

Strategic Key Actions

Expected Effects and Goals

Smart Factory Quality

• AI-based defect detection

 Automatically detecting and analyzing defects in real-time using AI technology in the production process

detecting and analyzing

• Data-driven process optimization

  Collecting/analyzing process data to derive optimal production conditions

Minimizing quality variation

• Dramatic reduction in defect rates

• Improved production efficiency

Proactive Quality Prevention

• Enhancing quality FMEA (Failure Mode and Effects Analysis)

  Proactively predicting and responding to potential failures during new product development and process changes

and responding

• Cybersecurity-based protection of quality data

  Preventing tampering of key quality-related data and ensuring integrity

• Preventing quality incidents in advance

• Increasing customer trust

Customer Experience-Centric Quality

• Real-time integrated management of customer feedback

  Integrating various customer feedback channels for real-time analysis and quick

response

• Providing customer-tailored quality services

  Offering quality specifications and technical support services tailored to customer requirements

• Maximizing customer satisfaction

• Strengthening long-term partnerships with customers

Global Quality Standards

• Acquiring and maintaining global quality certifications

  Obtaining international quality management certifications such as ISO 9001 and operating a strict management

system

• Proactive response to global customer quality audits

  Proactively managing quality systems to meet the high quality standards of global customers

Maintaining the quality system

• Accelerating entry into global markets

• Enhancing corporate brand value